1. 突出自身优势:在简历中突出自己的专业能力、个人特点和成功经验,尤其要与酒店岗位要求相符合。
2. 突出语言能力:海外酒店招聘往往需要优秀的英语口语和书写能力。简历中应注明自己的语言水平,并提供相应的证书或成绩单。
3. 突出国际化视野:海外酒店更加注重员工具备国际化视野,因此在简历中可以突出自己的国际交流经历,例如留学或国际志愿者等。
4. 突出个性化特点:酒店行业更加注重员工的个性化特点,因此在简历中可以突出自己的特点和爱好,如音乐、艺术等。
1. 语言表达要准确流畅:在简历中使用英文表达要准确,可请母语为英文的人进行修改和润色。
2. 简洁明了:简历长度不要过长,保持简洁明了,突出自己的亮点。
3. 标题格式规范:在简历中标题格式要统一规范,例如姓名、联系方式、个人简介等。
4. 证书和成绩单要齐备:在简历中突出自己的语言能力时,需要提供有效的证书或成绩单作为支持。
Name: Jane Doe
Phone: +1 123-456-7890
Email: janedoe@email.com
Summary:
A passionate and driven hospitality professional with 5 years of experience in luxury hotels. Hold a Bachelor's degree in Hotel Management from the University of Nevada, Las Vegas. Fluent in English and Spanish.
Experience:
Assistant Front Office Manager, Four Seasons Resort Maui at Wailea, HI (2019 - Present)
- Supervise the daily operation of the front desk, assisting guests with check-in/check-out and providing exceptional customer service
- Develop and implement training programs for the front office team
- Manage and forecast departmental budgets, monitor expenses and identify areas for improvement
Guest Service Agent, The Ritz-Carlton, Grand Cayman, Cayman Islands (2016 - 2019)
- Greeted guests upon arrival and ensured their satisfaction throughout their stay
- Promoted hotel amenities and upsold room upgrades to enhance guests' experience
- Handled all guest complaints and resolved issues in a timely and effective manner
Education:
Bachelor's Degree in Hotel Management, University of Nevada, Las Vegas (2012 - 2016)
Skills:
- Proficient in Opera PMS and Microsoft Office Suite
- Excellent communication skills in English and Spanish
- Exceptional problem-solving and analytical skills
- Detail-oriented with a passion for providing exceptional customer service
References available upon request.